Caravans Away customers and South-east QLD locals, Neil and Chaz, recently ordered and received a new Winnebago Jervis direct to their driveway. Here is what they have to say about their recent online purchasing journey:
At Caravans Away, although we don't get to see you in person, we are here for you during your purchasing journey. We are all about easy online purchasing, so you can focus on all your offline adventures.
Here is how Neil & Chaz scored us on our service:
|Overall online purchasing experience||10/10|
|Delivery & digital handover experience||9/10|
"The digital handover is not quite as good as face to face where you have the opportunity to immediately ask questions, but is adequate (indeed comprehensive) and always available to the owner for reference anytime. There were only a small number of follow up matters in our case, some just seeking confirmation of our understanding and none which prevent us using the motorhome. These have been fed back to 'after sales support' and their response is the only aspect of our experience yet to occur. We completely endorse the Caravans Away business model and unreservedly recommend them to any prospective purchaser. Thanks for everything."
The best part yet, this is only the beginning of Neil & Chaz's story, and while this next chapter takes place offline, we are incredibly excited and thrilled to have been part of their RV journey.
You too can get on the (online) band wagon and enjoy your offline RV adventures sooner with Caravans Away. Browse our available models online now.