Caravans Away Motorhome and Campervan warranties
All Winnebago & Windsor RVs are manufactured by Apollo Tourism and Leisure Ltd, who were founded in 1985 and have since become a globally recognised leader in the RV industry.
QUALITY COMMITMENT
When you buy from Caravans Away, you're purchasing a home on wheels that’s been designed and built by a team of engineers who have decades of industry experience backing them and invaluable skills to show for it. Our manufacturers truly are familiar with the needs and expectations of their customers, and they strive to exceed those expectations every single time. Every vehicle that leaves the factory is a reflection of this dedication which guarantees you, as a customer, satisfaction.
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Winnebago OEM Contact Information www.gowinnebago.com.au |
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Windsor OEM Contact Information www.windsorrvs.com.au |
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Apollo Manufacturer's Warranty Guide View PDF Online |
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Iveco Winnebago OEM warranty: 3 Year / 200,000km Factory Warranty (whatever occurs first) Roadside: 3 Year Breakdown Support available 24/7 (AU ONLY) Service intervals: 40,000km Service intervals Phone: 1800 448 326 |
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Mercedes Winnebago OEM Warranty: 5 Year / 200,000km Factory Warranty (whatever occurs first) Roadside: 5 Year Breakdown Support available 24/7 (AU ONLY) Service Intervals: 40,000km Service intervals Phone: 1800 246 372 |
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Mercedes KEA OEM Warranty: 3 Year / 200,000km Factory Warranty (whatever occurs first) Roadside: 3 Year Breakdown Support available 24/7 (AU ONLY) Service Intervals: 40,000km Service intervals Phone: 1800 246 372 |
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Fiat Ducato Windsor
Roadside: 3 Year Fiat Customer Assistance available 24/7 (AU ONLY) Service Intervals: 12 Month Service Intervals
Phone: 1800 870 709 |
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Renault Windsor
Roadside: Up to 30,000km or every 12 months (whichever occurs first) Service Intervals: Up to 30,000km or every 12 months (whichever occurs first) Phone: 1800 009 008 |
Apollo Manufacturer's Warranty
All new Winnebago and Windsor RVs are covered by the Apollo Manufacturer’s Warranty which is unparalleled within the industry and designed to provide you with the ultimate peace of mind. At Caravans Away, we believe that purchasing an RV should always be a long-term investment and the level of coverage provided by the Apollo Manufacturer’s Warranty reflects that.
5 Year Structural Guarantee
The walls, roof, floor and windows of your motorhome or campervan will be covered for 5 years. Your 5 year structural guarantee also includes a structural support function against water incursion or loss of structural/functional integrity.
3 Year Body and Interior Guarantee
The Apollo Manufacturer’s Warranty covers the interior of your motorhome or campervan such as furniture, wet area fittings, cabinets and framing meaning you have protection against damage that causes loss of operational integrity. It’s important to note that your interior guarantee is subject to a "Fair Wear & Tear" consideration.
Roadside Assistance
When buying any Windsor or Winnebago RV from Caravans Away, you’re guaranteed support from a roadside assistance program based on the OEM warranty.
After Sales Support
A One-Stop-Shop
Apollo Aftersales caters to all of your RV needs after you've made your purchase. Find out more about our services below:
Warranty and Repairs
While our vehicles are extremely robust and durable, we know that there's always a chance our customers could encounter obstacles. That's why any Apollo manufactured vehicle comes with the Apollo manufacturer's warranty. Our Aftersales team will look after any repairs for your Windsor or Winnebago RV and they will ensure that you're provided with all of the services you're entitled to and eligible for under your warranty. In the case that your warranty is void, our Aftersales team still offer a comprehensive range of repair services for a very competitive rate.
Servicing
In order to maintain the Apollo manufacturer's warranty on your Windsor or Winnebago RV, you must carry out your 6-month inspection after purchase as well as your annual service. Our professional RV technicians have an unparalleled knowledge of your vehicle which means they can provide you with the most thorough and effective service available to owners. When you book in for a service with Apollo Aftersales you're maximising the lifespan of your RV and optimising its performance. If you're unable to attend an Apollo Aftersales service location, contact the Aftersales team to find a preferred service centre near you.
Parts, Accessories & Modifications
Apollo Aftersales are the official retailer of any parts you may need for your Windsor or Winnebago RV. Aftersales head office is located on the same site as the factory where your RV was manufactured so you're guaranteed to get the best and most authentic parts available on the market. We also offer a comprehensive range of modifications for your RV if you ever decide to make alterations to it. Feel like changing up your interior? After purchasing are you regretting not adding an optional extra? Don't worry, it's those kinds of problems that our Aftersales team are here to help you with. We offer modification services ranging from minor jobs to a complete transformation of your RV. We can complete electricity and gas certifications, add accessories and optional extras, provide body work, carry out decal replacements and lots more. For a specific modification or request, get in touch with the Apollo Aftersales team direct.
Apollo After Sales Support
Phone: 1800 825 867
Email: rvsupportservices@apollocamper.com.au